Transcript is auto-generated and lightly edited. Attendee names and account details have been removed for privacy.

[00:07:51] Corey Anolik: All right, we're at 810. Why don't we go ahead and... Rock and rolling as people trickle in. For those of you that are here, make sure you just make them feel bad, like they missed something super important before they got here. And we'll be all set.

[00:08:06] Attendee 1: Yeah, will do.

[00:08:07] Corey Anolik: Let me, let me kick things off. I want to thank you guys for... for hopping on with us. Excited that you guys are here, excited that CORE has finally launched. This is something that Shital and I have been working on for over a year at this point, trying to bring something to market that we felt really good about and that really kind of changed the landscape of what was out there. And we didn't want this to be another kind of cookie cutter education course. CORE is really designed to be very much digestible in little bites, very much digestible kind of on the go and on the fly. That's really how we've designed this to be. It revolves mostly around my 7 steps of ClinCheck. We have that in one educational kind of track by itself. It's broken out actually into 10 videos. Each video is roughly 3 minutes. So super, super quick, not going to be super time consuming to take in. The beauty of the CORE platform is we do have actually other videos on there and we will continue to add to that library. between requests for content and kind of stuff that Shital and I see as recurring themes. So there will be an ever-growing library of content there. And all of the educational content is completely free. So if you guys go to coredentists.com, you create an absolutely free account. You can see all the education. It is all there for you to utilize and use. because it's really something that I feel strongly about. I got asked, actually, I think Shital asked me earlier this year, how long I had been teaching, and it's coming up on close to 10 years at this point, which is a lot longer than I feel like it should be because it makes me feel old. But I've been doing this for almost 10 years, and I have been heavily involved in that new provider journey, kind of the onboarding of new doctors in Invisalign. And it's something I feel super strongly about because I know how rocky and choppy my onboarding and kind of on-ramp was. And I'm hoping to kind of take away those stumbling blocks that I had for you guys. So that's really the the main impetus for me behind this. And that's why all that education is free. As much as I travel and move all over the place and teach all of this content, I really want it to be accessible and available. Now, on the paid membership side, there is a paid membership that's the Core Pro membership. What that gets you on top of the education is my template. So this way, when you submit your cases, They will run through the same algorithm that I'm using that I've built over the last probably five years in template time. And then that also gets you our records to retainers program, which is one of the big differentiating factors for CORE really from a lot of the other providers. TPS, which is treatment planning services, is something that I've been involved in since it started, probably close to three years ago. And one of the big pitfalls for me there is refinements are a cost again. So if you submit a case to TPS, you run it through, you get close, you need a refinement, that's something that would then have to be kind of repaid and re-upped. with CORE dentists, we're taking that away with the comprehensive product. So CORE will match the comprehensive portfolio. So you'll get three years and three sets of additional aligners or refinements included in that initial TPS investment. The cost per TPS case on CORE is $150, which is really towards the low end of the market as well. So it's something that we really wanted to be approachable for everybody because I really, I see what a difference this makes in my practice and I see what a difference it makes in other GPs offices. And I really want this to be something that We can treat patients confidently and comfortably, really as a group, because I really do think Invisalign fits into the GP space more than we're really given credit for. Shital, what did I miss there?

[00:12:17] Shital Sheth: I would say we didn't, the name of that additional aligner program is called Records to Retainers. And we activated in aligned system, so it's automatic. So when you submit an additional aligner case for a TPS that you did initially with us, it'll go through that and so you don't have to worry about it. I think, yeah, I think you covered the bulk of it. I think the way that this is built, obviously, and I think Corey alluded to it, is you do TPS while you... you know, review the education. It's supposed to be so you can start immediately. You can start treating patients, you can start screening them, you can start working through clin checks, but you can submit them and get feedback right away. So you're not having to do six months of educational materials. And that's a little bit of why we put the education out front. We don't want that to be a barrier to you doing the other work. And I think the other work is much more, you know, useful and dynamic for learning, right? Because you're doing cases, you're getting feedback, and you're able to kind of jumpstart the the practice instead of waiting. I think some of you are already subscribed. And If you, we have some questions from you, but do you have anything particular about your onboarding process? Maybe we could start there, talk a little bit about, did you, is there anything that you're seeing that you're wondering about for setup or something like that?

[00:14:21] Attendee 2: You know. I did this quickly when my rep sent me the link. So I don't even know if I can log in anymore, but on my Invisalign page,

[00:14:33] Shital Sheth: Mhm.

[00:14:33] Attendee 2: I automatically saw you in there under TPS or no. Yeah.

[00:14:37] Corey Anolik: Right, yeah. So, so great point. And you're talking about your Align rep? All right, yep, love it.

[00:14:43] Attendee 2: Yeah, yeah, yeah.

[00:14:53] Corey Anolik: So TPS, linked to TPS with CORE is great. You're absolutely more than welcome to submit cases through CORE on TPS. The cost is still 150, so it's still that lower price point. The CORE membership, which would be logging in through coredentists.com, that will then link to the TPS, and that's where you're going to gain access to that records to retainers program. So being linked to CORE means I'm doing the clin checks for you. Being linked to CORE and having the pro membership will then get you that records to retainers, which means if you have a refinement, then you can submit that. And what will happen within the TPS platform is when you become a pro member, they will put what's called a program pack in there, which is a very specific type of submission. And it'll say records to retainers, and it's for cases that we've already done the initial TPS on. This is then a $0 resubmission for cases that we've already seen one. So being linked to us on TPS is great. That's separate from the actual membership on CORE. Does that make sense?

[00:16:02] Attendee 2: Yeah, it makes sense there, but then, so how do I submit a case through my?

[00:16:06] Corey Anolik: So it's going to be through TPS just like you would normally with TPS.

[00:16:09] Attendee 2: Okay, okay.

[00:16:10] Corey Anolik: And the reason we did that is honestly a couple of reasons. Number one, Invisalign's already built the platform. So why reinvent the wheel? The other big thing that it allows us to do,

[00:16:19] Attendee 2: Right.

[00:16:21] Corey Anolik: it allows us to really just tap into the HIPAA Compliance and safety of the Align platform. So it's still you submitting with your secure clin ID. For me to get in and see your case, it's still via the doctor site, so I still need credentials. So the TPS is going to run through the Align platform. So if you, again, if you submit as a non-member to CORE, it'll run just like TPS normally does. The difference is when you join CORE, we then have a automated system in the background that will add the template to your Invisalign account and then also turn on that records to retainers that product for you to use when you have refinements to submit if you have them down the road.

[00:17:10] Attendee 2: I think it makes sense.

[00:17:14] Shital Sheth: What we've been trying to do is get it so all of the systems, we work with Align and their teams over there to get, when you subscribe and get onboarded, usually takes a couple days to get your TPS activated with CORE, and then it takes about 5 days for the templates to show up. which is the ideal way to submit a case, but we've got in it. So we have a team there that's working with us and they do it as quickly as they can. Obviously, Line has a little bit more complex of a system, but it's supposed to be automated. So by the time you submit a case, everything should be preset and ready to go. So you shouldn't have any issues there. But again, that's a little bit of a line system. And we always have a few glitches here and there as we're working through it. We'd love your feedback if you say, you know, this didn't work or something. We'll talk to them. or we'll fix it. Any other thoughts on the setup? We do have a TPS link on the website. It just helps a little bit. The TPS as it sits, and I'm just getting more introduced to it. Corey is like, a veteran with it, so he knows all the complex and ridiculous things that happen with it. But he put together a guide and the TPS is a little bit, what's the word, Corey?

[00:18:55] Corey Anolik: Cumbersome.

[00:18:57] Shital Sheth: Yeah, it's got some, yeah, it's got some nuances to it.

[00:18:58] Corey Anolik: Finicky. Temperamental.

[00:19:01] Shital Sheth: But we have a guide on the website. It's under resources. If you ever get stuck, you can go there, but you can always ask us questions. But that guide is very useful to kind of to know exactly where to navigate through the TPS system. how to submit your cases.

[00:19:19] Corey Anolik: And I saw the comment in the chat. Believe it or not, it's better than it used to be. So we're making progress.

[00:19:26] Shital Sheth: Yeah. So. I think we had some questions submitted, particularly around education. I'll pull those up. Corey, do you have access to it? I can answer some of these and then you'll have to take over the clinical ones. The best e-mail to reach, so one of the questions is, which is the best e-mail to reach Corey or CORE in general? Anything with core dentists at the end will work. For Corey, it's doctor.corey@coredentists.com. That's the typical one. We send out the newsletters from and the e-mail blast from that e-mail address. So if you just reply, he'll get those. There's also contact and support. If you're going through the website, those are the accessible ones. But doctor.corey@coredentists.com is probably the one you want.

[00:20:42] Corey Anolik: And really the short answer to that question with our large corporate

[00:20:42] Shital Sheth: There is.

[00:20:46] Corey Anolik: structure, any one of the e-mail addresses that you

[00:20:47] Shital Sheth: Yeah. Yeah.

[00:20:48] Corey Anolik: choose is going to come to one of the two of us. So.

[00:20:51] Shital Sheth: That's right. Yeah. But we respond pretty quickly. I respond within a few hours, if anything. So, if not right away. So, and Corey is the same. Usually they come to me, but yeah.

[00:21:06] Corey Anolik: If I've gotten better, I've gotten better at e-mail.

[00:21:10] Shital Sheth: And then the website is the educational portal. To one of the questions submitted, I think we can make it so you don't see, if you're subscribed, you won't see the CORE Pro. That's a good point. We'll have that so if you're subscribed, you won't see that. And we can put it where it shows your subscription dates so you can be aware of when you need to renew. There is in the Stripe portal where you registered, if you go back to that e-mail, you can see your subscription and you can manage it through Stripe. but we'll see where we can put that into the education portal. That is the main site because most of the work outside of the education is done with the TPS platform. And so we communicate through the TPS platform and work with you from there. Um... Any questions on that before I move forward? If you, if you had, we'll, yeah,

[00:22:16] Attendee 2: With the initial.

[00:22:19] Shital Sheth: go ahead.

[00:22:19] Attendee 2: The initial e-mail, would it be from Stripe? Because I think I missed that. Or... Where it would be.

[00:22:26] Shital Sheth: The initial e-mail for the subscription should have been through Stripe.

[00:22:30] Attendee 2: Yeah. Okay.

[00:22:33] Corey Anolik: No, that's if she, if you've registered right, it would come through Stripe. Are you talking about to register?

[00:22:36] Attendee 2: Right.

[00:22:38] Shital Sheth: She did, yeah.

[00:22:39] Attendee 2: Yeah, I did register.

[00:22:40] Corey Anolik: Oh, got it.

[00:22:43] Attendee 2: Okay.

[00:22:43] Attendee 3: Oh, can you hear me or not?

[00:22:44] Corey Anolik: And I'll let Shital answer that question. Is that you?

[00:22:49] Attendee 3: Yeah, that's me. So I guess my mic's working. Sorry,

[00:22:51] Corey Anolik: There you are, look at you.

[00:22:52] Attendee 3: sorry about that, man. All right, so I understand that a little bit about, I guess I was getting confused. I understand it more the more I'm looking at the website. I thought, I just thought CORE Pro was a totally different thing since we're members of that, but that's basically for getting better pricing on the TPS is what the Pro is about. Is that correct? And refinements.

[00:23:12] Corey Anolik: Yeah, so the big things with pro are the template and the refinements. Those are the big two differences with pro. The education being free is something that I felt strongly about and Shital kind of agreed with. It's just something that I've always been pushing towards and I've always been trying to to share. So the big thing with CORE as far as memberships right now, and we're always kind of working behind the scenes to increase the benefit offerings. So there's more to come down the road, but for now, it's essentially the template and then the complementary additional aligners with the cases that we do. for you via TPS.

[00:23:53] Attendee 3: So where exactly is that template? Because I know I went to your course at Fort Lauderdale a couple of months ago. I wrote a bunch of notes down.

[00:23:58] Corey Anolik: So, yep, yeah, so once you log into, when did you, you registered for CORE, how many days ago? For whatever reason, with a line, getting the... Getting the free refinements turned on takes like a day, and getting you the template turned on takes like a week. And we don't have a great answer as to why, but it should be within about 5 business days of you registering.

[00:24:23] Attendee 3: Of.

[00:24:27] Corey Anolik: The internal team should turn the template on. And that'll be in your account. So when you go to submit a case and fill out the prescription, up at the top right hand side of the screen, there will be a drop down there and it'll say core dentists. It might say global clinical preferences. If you have any of the other templates, they'll be all listed there, but it should automatically populate there for you. If you don't see it, just either let Shital or I know and we can kind of track down the team, but I think we were pretty on top of those, so they should be all in the works.

[00:24:58] Attendee 3: All right, so I'll take a look. I didn't realize it was there.

[00:25:01] Corey Anolik: Yep.

[00:25:01] Attendee 3: I thought it was going to be somewhere we could just input it. So if it's there,

[00:25:03] Corey Anolik: Nope, it should be there automatically for you. Ready to roll.

[00:25:06] Attendee 3: can I, will it be, is it already globally attached to me or

[00:25:08] Corey Anolik: Yep, nope, it should be. It should automatically be attached to

[00:25:09] Attendee 3: do I have to, do I, okay.

[00:25:12] Corey Anolik: you. Like I said, it takes a couple days for that workflow to happen behind the scenes, but as soon as it does, when you go to fill out the FlexRx, it'll just be a dropdown in the which preferences template you want to use, and it'll say core dentists.

[00:25:25] Attendee 3: Core, all right, so that's well, okay. So anything I do through clin check, if I do it that way, the template will automatically be pre-loaded. So you directly, when you look at the clin check, you don't have to change anything. The attachments already be there from pre-load.

[00:25:44] Corey Anolik: So a lot of the attachments are there. There are some that I still have to manually change. The challenge with templates,

[00:25:49] Attendee 3: Okay.

[00:25:50] Corey Anolik: and this is kind of a whole different wormhole, is it's an automated process, which means there are only so many things that it can automatically trigger. The nice part about that is once you're on the template and once you're on Core Dentist, if I make changes to the structure of the template, that automatically hits your account. So as I update the template over time,

[00:26:09] Attendee 3: Okay.

[00:26:10] Corey Anolik: that'll automatically continue to change. And there are actually some changes I'm working on implementing at the moment. So that'll automatically just be there. But yeah, the template should be there, ready to roll for you.

[00:26:21] Attendee 3: All right, yeah, so I probably registered. I missed the live webinar. I'd say less than a week after that I registered and went pro. So it's been at least two to three weeks probably. But again,

[00:26:31] Corey Anolik: I was saying.

[00:26:31] Attendee 3: I haven't looked on the Invisalign site on that.

[00:26:33] Corey Anolik: Yeah, so it should be there. So the next time you fill out a

[00:26:36] Attendee 3: Okay.

[00:26:36] Corey Anolik: prescription, take your time before you get off of that FlexRX page. It should be up in the top right. It should say CORE dentists.

[00:26:43] Attendee 3: All right. All right. I guess we'll go go ahead. We'll go down this then. I know, I know,

[00:26:51] Attendee 3: Corey, you said you always do comprehensive. I have a case I'm working with you right now that theoretically could be a moderate case. So if I change a moderate, yes, it costs less.

[00:26:59] Corey Anolik: Yeah.

[00:27:01] Attendee 3: That just means I don't get the refinements beyond that, except for one that I could do myself if needed.

[00:27:07] Corey Anolik: Right. Well, I mean, you can always submit it still through core, but then there's a cost ascent. Again, we're tied to that comprehensive. And I was having a conversation with some of the internal people, and they may change some of the nomenclature on that, which I'm hoping will come through sooner rather than later. But I, for simplicity's sake, for me, I will tell you, I submit everything through comprehensive. because it just honestly, it makes my life easier. There are so many times where I'll submit it through moderate or light or any of the other ones. And I almost always end up wishing I was in comprehensive because let's say the patient's not compliant or for whatever reason I have to get additional. So for me, I just do through comprehensive because it Honestly, it just makes my life easier, less thought to it.

[00:27:51] Attendee 3: Okay, alright, that's fair enough there. They did a great video on about the Invisalign Go. I've always been, what's the word? I have that, I've had that answer for about 6, no, eight months now, probably, so I'm still learning that one. I was doing a visualized simulator, sending PDF reports to patients,

[00:28:12] Corey Anolik: Yeah, I love it.

[00:28:13] Attendee 3: wasn't getting that much traction there. So I'd like to start using the Go to at least get an idea. And I guess my question was, If I do an anterial scan and take pictures through the uploader, does go see all that or just one thing either?

[00:28:27] Corey Anolik: No, it's one or the other with Go. And if you're going to do, so that's if you submit the Go, so for the rest of you, we're talking about the Invisalign Go case assessment tool. What you need for this in order for this to work is either a scan or a set of photos. And it won't look at both. So if you submit the case assessment from the photo uploader app, it's going to use the pictures. If you submit the case assessment via the iTero, it's going to use the scans. So that's how it'll distinguish which to use. For that, I would highly recommend doing it through the scanner, because I think that'll be a bit more accurate for you. And again, you take it with a grain of salt, but I think it's a powerful tool just to give you kind of an idea of what you're looking at as far as case complexity.

[00:29:14] Attendee 3: All right, so that's great information. So if we did that, I know you put it, I was looking at the process. Before the clean check. How would I be able to get a hold of you or someone at CORE to discuss it, or do I have to go to the clincheck side of it?

[00:29:30] Corey Anolik: So no, so the other option that you can use via CORE, and that's actually a great segue. So I appreciate you teeing that one up for me. The other option on the TPS platform,

[00:29:38] Attendee 3: Yeah.

[00:29:40] Corey Anolik: so in the open marketplace, you have what are called case assessments or case evaluations, both really the same thing. And what they are is basically a human instead of the AI and giving you that response. On my personal outside of CORE marketplace, they're $35 a case. On the CORE side, it's $15. You send it to us and it'll send me the pictures or the scans, and then I'll give you kind of a more in-depth rundown than the assessment tool would have been with a Yes, treat this. No, don't treat this. Yes, treat this, but look out for and kind of give you ideas along the lines of what will be encountered during treatment. Our ultimate goal for that, just so you guys know, is for that to actually end up just being any fees brought in from case assessments or evaluations on the CORE platform.

[00:30:46] Shital Sheth: Yeah.

[00:30:47] Corey Anolik: Is.

[00:30:48] Shital Sheth: There's like 3 states. I forget the last one, but yeah.

[00:30:49] Corey Anolik: There are like three or four states that make it incredibly difficult to donate money to charities, which is really bizarre. So we're working through that part. So that's eventually what that will be. But yeah, you can absolutely utilize that tool through CORE as well. And then what you'll get back from me instead of just kind of a green orange, you'll get back a kind of thumbs up, thumbs down, but I will give you a little bit of a longer explanation of, hey, these are things to watch out for. I think this is a great case you may want to think about and kind of give you, you know, as much information as I can give you without the clin check.

[00:31:22] Shital Sheth: I'll just say, really.

[00:31:22] Attendee 3: But I would I would I would assume you prefer ClinCheck, I would think.

[00:31:28] Corey Anolik: Honestly, no, because if you, listen, if you're unsure about a case, rather than you taking the time to capture all these records, sending me the Clint check, you're paying for the Clint check, and then I write back, dude, don't do this case, it's a dud. You know,

[00:31:39] Attendee 3: Okay.

[00:31:42] Corey Anolik: this way, it's a $15 investment for me to just give you a breakdown on the case, and... That way you get the information. So no, we have it set up at that intentionally low price point because I want to encourage people to use it because I think getting those questions answered will help you in the long run, help your patients in the long run, and save a lot of those awkward, like, dude, you sent me this ClinCheck and I'm going to do it for you. But this case is not a home run. So it'll help avoid those. In cases where you're having a question mark, I think that's a great option to lean into.

[00:32:14] Attendee 3: Yeah, so you helped me with the case before that I actually referred to an orthodontist and I appreciated that one

[00:32:19] Corey Anolik: Yeah, man, that's...

[00:32:21] Attendee 3: there. On the go, how do I go find the $15 tab to contact you for the go, for the assessment?

[00:32:25] Corey Anolik: That should be, that should all be through the TPS site, through course TPS. Yeah, it should all be in there. And like I said, I just, I have that fee set lower because again, I want these questions to be answered because listen, I've treated cases that I probably shouldn't have and I've had those

[00:32:42] Attendee 3: Yeah.

[00:32:43] Corey Anolik: headaches and those kind of restless hours. So My goal is for you to have less heartburn and fewer headaches than I had.

[00:32:51] Attendee 3: Okay. Regarding the, if you want to keep going, regarding the videos on the pictures, you made a very good point that I should definitely get them. I think I've just been lazy because I was assuming the scan would pick up everything. So to make your life easier,

[00:33:05] Corey Anolik: Yeah.

[00:33:07] Attendee 3: pictures and a scan are really the way to go.

[00:33:09] Corey Anolik: So again, for me, the pictures, I can work with or without the pictures. So again, we're talking about in the records section. So we have a video about taking records and taking pictures specifically with the newer scanners. With the newer scanners like the Lumina or the 5D Plus, in theory, you can utilize that. as your intraoral photos instead of taking the pictures. My preference is still to have pictures taken. It's something my staff does, so it doesn't take very long. But it gives you a good kind of checks and balances to make sure that your records are accurate. It also, I think, plays nicer for befores and afters. But yeah, I I personally think pictures are better just because I think it gives us an extra level of accuracy.

[00:33:54] Attendee 3: Okay. Yeah, definitely looking forward to it. I mean, I'm very excited about this. When I saw you lecturing and then just actually doing this, I think I just got to get through two, three cases probably, and I think things start making sense, hopefully.

[00:34:06] Corey Anolik: That's what we're here for, man. We got you. Got you.

[00:34:09] Shital Sheth: I'll just say for the rest of the group, a lot of what we're talking about with case selection is in a section, a course section on the educational portal. And the IGO is, it's under case selection, that's the course, and there's 10 videos there. And IGO is the 9th video, I believe, or the last video. And that's one to watch early, because it really has some really useful, easy to access, I go and start to work through this process. And then again, to Corey's point, you can actually, you know, ask him directly about certain cases as well. But if you watch that video, it will give you a good synopsis of how this works.

[00:34:54] Attendee 3: Okay.

[00:35:01] Shital Sheth: Uhh... Let's go through some more.

[00:35:12] Attendee 3: Now, Corey, if you don't mind me asking, or how many people, if you're not asked, if you want, I would think more than seven people

[00:35:18] Shital Sheth: Sure.

[00:35:20] Attendee 3: joined the platform, so I don't know if they're having issues trying to log on like I did. So, do you, I mean, are you getting a lot of traction so far as far as feedback from people wanting to join?

[00:35:33] Shital Sheth: Yeah, we're getting a lot of emails and correspondence back and forth for people wanting to join. I think it's been a lot actually in the last few weeks, mostly because of this founding cohort. I do think with this webinar, one doctor just emailed me and said they weren't able to get access. We've had Teams issues. So I know I sent an e-mail this morning about as a reminder, but also some people have gotten it in their spam folder for some reason because Teams does that. So We'll have to, we're kind of new with this. We might switch over out of Teams because as Corey will say, we love Microsoft.

[00:36:18] Attendee 2: Bye.

[00:36:22] Shital Sheth: But I just sent out a link. If you know anyone, I'll send them the link. But yeah, we're having some of those technical challenges, I think, today.

[00:36:33] Corey Anolik: And in full transparency, we intentionally, when we launched, wanted this to be kind of under the radar as it's been, because again, we knew building a new tech-based company that we would likely have. challenges that needed to be kind of unkinked or what have you. So that's why we didn't want this to just kind of go from zero to 1000. So we've been slowly kind of getting the word out, which is why it started with just, if you saw me in person, that's how you knew this existed type of a like super secret society.

[00:37:05] Attendee 3: Yeah.

[00:37:06] Corey Anolik: And we've gotten, I mean, we've caught a lot of the bugs. Things do seem to be flowing, which is great. So it's slowly starting to ramp up.

[00:37:16] Attendee 3: All right, good info.

[00:37:18] Attendee 2: I have a question that.

[00:37:19] Corey Anolik: But if you have if you have friends that you think would want to join, we'd always love more members.

[00:37:22] Attendee 3: Yeah, of course.

[00:38:13] Attendee 2: And I personally got all the reminders from Teams, but I don't love Teams either, but it worked today.

[00:38:18] Corey Anolik: Yeah, I I don't know. Team is team seems to do a lot of wonky things. I don't.

[00:38:21] Attendee 2: Yeah.

[00:38:28] Corey Anolik: And I'm with you. I'm also completely Mac-based at this

[00:38:28] Attendee 2: No.

[00:38:31] Corey Anolik: point, which is also something I'm not used to. And I think that's part of why Teams hates me.

[00:38:38] Attendee 3: Yeah, I've always had Teams issues on Macs also. It's very frustrating. Zoom seems to be working okay in general,

[00:38:43] Corey Anolik: He.

[00:38:45] Attendee 3: but it's frustrating. But again, I don't know if it's your link or not,

[00:38:46] Corey Anolik: Yeah.

[00:38:49] Attendee 3: because even when I got the reminder today, I'm not sure if this helps you, if it's allowed. If there is even a link there to join from the reminder, would have been easier, but I downloaded that to my calendar and I just couldn't freaking find a way to join. It kept registering me.

[00:39:04] Corey Anolik: Of that. Yay, teams!

[00:39:06] Attendee 3: Also on Corey, I know I don't understand why TPS does this on Invisalign. The initial conversation I have, I'll get an e-mail, but you also said if I have to reply to you, make sure I e-mail you separately. Is that just a quark on Invisalign or I

[00:39:20] Corey Anolik: Yeah, yep.

[00:39:22] Attendee 3: could go on and on about Invisalign website.

[00:39:24] Corey Anolik: So the so the so the main reason I have you guys do that is what happens is when I recommend it for approval, it moves out of my action required box. Now there is a notification tab in the top right, but I do so many clean checks that I'd have no way of catching an e-mail in the notifications tab. So it's just easier for me to ensure that I respond to you, for you just to ping me and say, hey,

[00:39:48] Attendee 3: Okay.

[00:39:51] Corey Anolik: there's a message in there. That ensures that I don't miss it because it doesn't pop back into action required when you send me a message. So I would have to catch it in the little like. It's like the little notification bell in the top right. And again, I do hundreds of Clin checks a month, so there is just no way I would ever catch it in that little box.

[00:40:16] Attendee 3: Okay.

[00:40:20] Corey Anolik: And I have you e-mail a very specific e-mail address, because I'm not always great at emptying my emails out. But those ones I do. So. What other questions do we have? Yeah. Yeah.

[00:41:15] Shital Sheth: To answer a few more questions. Let me see here, so... I... Do you want to go over TPS questions inside of the inside of the platform, Corey?

[00:41:41] Corey Anolik: Sure, do we have questions on this?

[00:41:46] Shital Sheth: Yeah, as in the questions submitted before the

[00:41:50] Corey Anolik: Yeah, hold on, wait for that.

[00:41:50] Shital Sheth: webinar.

[00:42:00] Corey Anolik: Scrolling. All right, now you stump me. Which questions are you talking about? Because I'm looking at the questions.

[00:42:23] Shital Sheth: I think one of them was, I don't know if it's in this one, but how do you correspond on TPS in the platform?

[00:42:35] Corey Anolik: Yeah, so...

[00:42:35] Shital Sheth: For a case question.

[00:42:37] Corey Anolik: Right, so TPS, and this is kind of what was mentioned earlier. TPS is a chat-based service. So when I get your cases, I go through them, I review them, I make the changes. The TPS platform will allow me to do really anything within ClinCheck. So I can live update, send to technician for modifications. When the case comes back, I can still access it and make more changes. whatever needs to happen there. From there, that chat box stays open. And as long as I haven't recommended it for approval or said, hey, you're good to go, the box does stay open in my active. So you can always send messages back and forth via the chat box. Once I say you're good to go, case is ready for approval, That's when it departs from my action required box. And that's where when I recommend that for approval, every case I send has the same copy and pasted note. And it says, hey, if you have another message, please type it in the chat box. But then you're going to e-mail me at a very specific e-mail address. on the CORE side. So if you're in my CORE TPS account, it's tps@coredentists.com. And you're just going to send me the PID, the patient ID for the case where you've submitted a new question. And then I'll be able to go and access that and find it just to know that that message is in fact there. And that you know, for really all of my TPS accounts holds true, even once I recommend the case for approval or once you've approved it. If you have questions, I am more than happy, more than accessible to you to answer those questions. You just have to let me know that they're there because the system doesn't. So if you don't tell me that that message is there, I'm not going to respond, not because I don't want to, but simply because I don't know that that question is there.

[00:44:28] Attendee 2: Yeah.

[00:44:30] Corey Anolik: And I try to be, yeah, I try to be as rapid as I can in my

[00:44:31] Attendee 2: It makes sense.

[00:44:34] Corey Anolik: responses. It just kind of depends on the time zone I'm in and how many crazy soccer games or late night soccer practices I have. With the colder weather and Shital will tell you,

[00:44:42] Attendee 2: Yeah.

[00:44:44] Corey Anolik: Wednesday nights are my son's late soccer nights. We have soccer from 8 to 930, so I typically sit there and do clinch checks while he's at practice. It's starting to get too cold where I can't type because my hands freeze, so... Slows me down a little bit.

[00:45:02] Shital Sheth: Corey is always working.

[00:45:04] Corey Anolik: I am.

[00:45:04] Attendee 2: But you always remind us to e-mail you anyway, right? It's going to stay the same, yeah, so that's helpful.

[00:45:07] Corey Anolik: Yes. Yeah, so it'll, and it'll be there in all of them. You don't have to, when you initially send a case, you don't have to, it pops right into my action required box.

[00:45:15] Attendee 2: Right.

[00:45:17] Corey Anolik: It's only once you get that recommended for approval or recommended other that it

[00:45:20] Attendee 2: Yeah.

[00:45:22] Corey Anolik: leaves my action required. And that's where, and you'll see the messages say, hey, if you send me another message, just ping me at this e-mail and let me know because it's a system I,

[00:45:28] Attendee 2: Yeah.

[00:45:32] Corey Anolik: a flaw I noticed way early on. I was, I think, the first or second person on the platform. So it's come a long way. There are still some quirks and I think I've just learned how to kind of navigate them so that it mitigates their Impact on the workflow.

[00:45:52] Attendee 2: All right, so now that's a silly question. So because you're in my TPS providers, am I going to delete you or just make sure I don't click on that and I click on CORE, right?

[00:46:01] Corey Anolik: Yeah, I mean, CORE will cost you less money,

[00:46:03] Attendee 2: Yeah, yeah, yeah.

[00:46:04] Corey Anolik: but you can use either. Regardless, it's coming to me regardless.

[00:46:06] Attendee 2: Right. Okay.

[00:46:09] Corey Anolik: So there's no difference other than price. And then again, on the CORE side, once you're a member, that then gets you those refinements

[00:46:18] Attendee 2: Right.

[00:46:18] Corey Anolik: included. Yeah.

[00:46:27] Attendee 2: OK, sounds good.

[00:46:32] Shital Sheth: Does anyone else have any questions? You can type it in the chat if you're... Microsoft.

[00:46:44] Attendee 3: Can I backtrack real quick on this on something Corey on the Visalign Go?

[00:46:48] Corey Anolik: Yo, what's up?

[00:46:50] Attendee 3: If I do that scan, can I do the go? Does that have to be the or the portal?

[00:46:57] Corey Anolik: I'm 99% sure it's available on the web portal.

[00:46:58] Attendee 3: The web order. Interesting.

[00:47:03] Corey Anolik: Hold on, let me go. I'm gonna look right now.

[00:47:06] Attendee 3: I'm remotely remoted in, but I just I see a basic app in Simulator Pro.

[00:47:10] Corey Anolik: Honestly, I, so for me, I've just looked at a gazillion things. I am my own.

[00:47:19] Attendee 3: And while you're doing that, do I still, what I still do on a study model scan and

[00:47:19] Corey Anolik: Outcomes, yeah.

[00:47:24] Attendee 3: then duplicate it?

[00:47:26] Corey Anolik: You know, you don't have to. Once it's once it's in there, those scans will always be available on the doctor site. So if it's it's and they just they just changed the name of the scan, like they just redid the submission thing, which

[00:47:42] Attendee 3: Okay.

[00:47:43] Corey Anolik: is currently a bit of a challenge for me because I don't like change. But I think we submit.

[00:47:48] Attendee 3: Yeah.

[00:47:49] Corey Anolik: Um, but, but. No, so you can't do a go case assessment on myitero.com. You would have to do it either from the

[00:47:58] Attendee 3: Okay.

[00:48:00] Corey Anolik: practice app with the photos or on the scanner.

[00:48:03] Attendee 3: Okay, alright.

[00:48:04] Corey Anolik: So sorry, I gave you wrong information. You can do Outcome Simulator Pro on the

[00:48:06] Attendee 3: Nope, it's all good. I didn't think it could, but...

[00:48:10] Corey Anolik: portal. And then there are a couple of new features that are going to be dropping probably next year, but not the case assessment.

[00:48:20] Attendee 3: Now, you said you, you know, you don't show the clinic check to the patient. Do you use the Simulator Pro at all?

[00:48:27] Corey Anolik: Yeah, so I, so depending on the case, right, and and now we're getting into in case case selection was uh. a big topic anyway, or sorry, case acceptance was a big topic. So for me, case acceptance is one of two pathways. If it's largely discussing function with a patient, the outcome simulator is not going to really show them the function. So I lean into time lapse, occlusogram, all those tools. to get the patient to understand why we're having this conversation. Because at the end of the day, most of your ortho cases are really going to be driven by function. Where for me, Outcomes Emulator Pro comes in super handy. You have that patient that comes in and they're like, I don't like my smile. What I will do is I will still change it to a functional conversation. Like, hey, I can fix that. But I'm glad that you're here because, right, and then I'm going to go through occlusogram, time lapse, all that stuff. But then I will bring up that outcome simulator pro to be like, and on top of fixing this function, which is something that you really need, here's what we can get you to look like. The other super handy part, and I think it really, gets overlooked quite a bit with Outcome Simulator Pro is it allows me to understand the patient's motivations as well. So I can pull it up on the screen and then the patient can kind of help drive the boat on what they're looking for as an end result. So it allows me to be a bit more accurate and precise in what I'm treatment planning. for them. So I do use it. I find that case acceptance in my practice is oftentimes driven by function, which I'll still use it for the wow factor, for the experience, for the motivation, but the real buy-in I still think comes from those more functional tools.

[00:50:11] Attendee 3: Okay, thank you.

[00:50:12] Corey Anolik: Yep. So there's a question in the chat. I do have a question. I submitted a TPS for a patient, but the patient may not start for six months or a year. If the patient decides to move forward with it a year later, would that be covered under the initial TPS or would it be considered a new case since I would be getting a new scan? It's a great question. Yeah, it would, I mean, it would still be. It would still be under the same TPS, I think, technically. But you really, I mean, if you get a new scan, you really shouldn't need to, if we get the clinch, if we go back and forth and I'm like, hey, you're good to go and the patient's like, eh, I'm gonna wait. And they start six months later or a year later, you can simply get a new scan and tell the technicians to apply the same treatment plan to the new scan. So yes, you could always ping me with an e-mail and say, hey, Patients finally moving forward. This is a case we've worked up and I'll pop back in and look at it. But you really shouldn't need to because it should still be the same treatment plan and you can just tell the technicians to just apply the new scan, assuming nothing major has changed, to the existing treatment plan and you shouldn't really have to do anything else.

[00:51:32] Attendee 2: And I just want to make sure I heard you correctly earlier. If, let's say,

[00:51:35] Corey Anolik: Yeah.

[00:51:37] Attendee 2: I finished a case with you and let's say I used a new CORE. And then there is a refinement or, you know, it looks fine, but there's just one thing. So I just send it back.

[00:51:47] Corey Anolik: Yeah. So yeah, with the CORE Pro membership, you'll have what's called a program pack

[00:51:50] Attendee 2: And...

[00:51:54] Corey Anolik: available to you. So in the offerings under TPS, you'll see the case evaluation, you'll see the treatment plan, which is 150, and then you'll see something called records to retainers. That gets turned on when you join. The records to retainers is a $0.00 treatment plan submission, and that's to be used with cases that I've already seen once. So that'll then get submitted. It won't cost you anything. It comes back to me, and then we just verify on the back end that we did the initial TPS on it, and then we do the refinement for you at no charge.

[00:52:28] Attendee 2: Okay, you said that's under services offered? No.

[00:52:31] Corey Anolik: So it'll be on the TPS site. If you're a member on the TPS site,

[00:52:34] Attendee 2: Yeah.

[00:52:36] Corey Anolik: it'll be one of your options. So it'll say case evaluation, it'll say treatment plan, and it'll show the $150 price. Then there will be another option that says Records to Retainers, which is the $0 resubmission.

[00:54:05] Shital Sheth: Any additional questions? I'll do a little wrap up. I'll just say we are going to host these Q&A sessions, you know, regularly, just to make sure any of your, as you progress, that any of the stuff that you're interested in, you can continue to hop on on a monthly webinar and have a little, we can have some open dialogue about it. Additionally, clearly we're available to answer questions by e-mail and everything. But yeah,

[00:54:49] Corey Anolik: I think we should call it, Shital, we should do,

[00:54:50] Shital Sheth: We are off.

[00:54:52] Corey Anolik: we should do monthly clean check and cocktails.

[00:54:55] Shital Sheth: That's a great.

[00:54:56] Corey Anolik: It is. Write that down. It's a great idea.

[00:54:59] Shital Sheth: We need to have it so, you know, we can all do a little toast at every little webinar. That way we can get, and then you can hold up your wine glass

[00:55:05] Corey Anolik: Yeah, there you go. And the later into the cocktail hour, the more fun the clin chicks get.

[00:55:11] Shital Sheth: or whatever. Ha ha ha. And. Yeah.

[00:55:19] Corey Anolik: Sorry, I derailed you. That's my bad.

[00:55:21] Shital Sheth: No, no, that's great. And we are sending out these emails about updates. So far, it's been mainly about getting set up. All of you are part of the founders group. But as we transition out, I think the deadline is October 31st for the founder pricing. I think most of you have taken advantage of that. But once we transition, we're opening it up to the larger audience. And so at that point, it'll transition into, you'll get more newsletters and all that kind of stuff, and we'll be transitioning to the larger group. But I mean, we've had really good, a lot of questions, a lot of people joining and a lot of people asking questions so far. So we've been kind of managing that. But I think we've gotten a lot of that integrated into the systems and up updated. We're going to continue to do that, but as we kind of transition out of the founder group, we'll be kind of transitioning into, you know, a full launch. So Any additional thoughts, Corey, on that?

[00:56:43] Corey Anolik: No, I'm just excited to have you guys on board, excited to kind of get the momentum going. Like Shital said, we'll probably do these Q&A sessions kind of on a regular cadence and it'll probably transition from questions about the platform to really just kind of an open office hour. So it's something to keep an eye open for. But know that Shital and I are definitely here for you guys. And I know that I've been back and forth with a few of you so far. So hopefully things are going well. But if you ever have issues or problems, always feel free to reach out to us. That's what we're here for.

[00:57:17] Attendee 2: Okay, yeah, thank you.

[00:57:19] Corey Anolik: You bet. Thanks for taking the time to hang out with us tonight, guys. And if you need anything, let us know.

[00:57:40] Attendee 2: And no, I actually finished two of the cases you did, we did together, and I had no requirements, so...

[00:57:46] Corey Anolik: I love that.

[00:57:47] Attendee 2: But I just asked the question.

[00:57:49] Corey Anolik: For the record, everybody, I didn't pay her to say that.

[00:57:55] Attendee 2: No, you make it easy though. It's yeah, it's amazing.

[00:57:55] Corey Anolik: Awesome. I appreciate. I appreciate. Happy to help. Alright guys, well you have a good rest of the evening.

[00:58:02] Attendee 2: All right.

[00:58:04] Corey Anolik: Hope everyone has a nice easy week in the office.

[00:58:07] Attendee 2: Thank you.

[00:58:07] Corey Anolik: And has fun on Halloween. Got to keep those cavities coming.

[00:58:09] Attendee 2: Yep. All right, you as well. Thank you. Bye.

[00:58:12] Shital Sheth: And.

[00:58:14] Corey Anolik: Alright, goodnight everybody.

[00:58:15] Shital Sheth: Thank you. Thank you all.

[00:58:16] Attendee 1: Yeah, thanks again. Bye bye.