Last updated: August 24, 2026
CORE DENTISTS, LLC (“Core,” “us,” “we” or “our”) has created this Privacy Policy (“Policy”) that describes how Core collects, uses, discloses, transfers, stores, retains or otherwise processes your information when you (whether in your individual or business capacity) access or use our content, products, services or related activities, including our subscription platform (the “Platform,” and collectively, our “Services”), including through our Internet domains owned or operated by Core, which include, but are not limited tocoredentists.com and doctor.coredentists.com (our “Websites” or “Sites”).
We encourage you to read this Policy carefully for a complete description of our privacy practices, your rights with regards to your personal data and information about how you can exercise your rights with us. However, in general:
Finally, if you’d like to review a specific section of our Policy, please use the below table of contents:
13. Contact Us
This Policy is supplemented by our:
When we decide how and why your personal data is collected, used, and shared, we are acting as the “data controller.” In those situations, the law may require us to give you this Privacy Policy and to handle any requests you make to access or manage your personal information.
In most cases, we handle your personal data for another organization. When we do this, we are acting as a “data processor,” and the other organization is the “data controller.” Or, if you are a patient of a healthcare provider that is using our Platform, we are the HIPAA “business associate” and your provider is the HIPAA “covered entity.” This means that this Policy does not cover our data practices when we act as a “data processor” or “business associate” because we aren’t in control of your data or the entity responsible for managing your rights. In such cases, if required by law, we will identify that organization upon your request so you can review its privacy policy and contact it directly to exercise your data rights.
This Policy only applies to Core and not to any healthcare practices of which you may be a patient. We encourage you to review the privacy statements of your providers to understand how your personal data may be collected, used and disclosed by them.
Please note that our Services (including our Website and Platform) are hosted in the United States. If you are visiting our Platform from outside of the United States, your information is being stored or processed in the United States where our data center and servers are located and operated. The United States may not have privacy laws that are as strong or comprehensive as the privacy laws in your own country.
In the course of performing our Services, we collect a variety of different kinds of personal data from a variety of different individuals. What information we collect and the purposes for which it is collected will depend on the context of our activities or the Service that is being performed. Therefore, just because this Policy lists a particular data collection practice does not mean that we have necessarily collected that data from you. Instead, please review the applicable disclosures below to learn about how we may have collected personal data from you depending on how you have interacted with us.
Website Visitors
When you visit our Websites, we may automatically collect the below personal data from you for the specified purposes.
For a complete and specific description of how we may collect, use and disclose personal data relating to you when you engage with our Websites, please see the chart below:
| Categories Collected The personal data we collect may include: | Sources of Collection We may collect your personal data from: | Business Purpose The purposes of our collection, use and disclosure include: | Categories of Third Parties to Which Personal data is Disclosed We may disclose your personal data to: |
|---|---|---|---|
| Identifier Information (includes your internet protocol (IP) address and online identifiers) | you, directly referring websites | personalizing and facilitating your use of our Sites securing our networks, systems and databases against external threats marketing and advertising of our products and services developing, maintaining and enhancing our Sites, products and Services | our service providers (marketing services vendors, security monitoring providers, data analytics providers, database and hosting vendors and our auditors) our affiliates entities that operate plug-ins or social media features on our sites our online advertising and marketing partners |
| Geolocation Information | you, directly referring websites | personalizing and facilitating your use of our sites measuring, tracking and analyzing trends and usage in connection with your use or the performance of our Website marketing and advertising of our services developing, maintaining and enhancing our sites, products and services | our service providers (marketing services vendors, security monitoring providers, data analytics providers, database and hosting vendors and our auditors) our affiliates entities that operate plug-ins or social media features on our sites |
| Internet or Other Electronic Network Activity Information (includes your time zone setting, auth0 logs, pages visited, pages viewed, events and page loads, browser plug-in types and versions) | you, directly referring websites | personalizing and facilitating your use of our sites measuring, tracking and analyzing trends and usage in connection with your use or the performance of our sites marketing and advertising of our services developing, maintaining and enhancing our sites, products and services | our service providers (marketing services vendors, security monitoring providers, data analytics providers, database and hosting vendors and our auditors) our affiliates entities that operate plug-ins or social media features on our sites |
| Device Information (your operating system and platform and other technology on the devices you use to access the sites) | you, directly referring websites | personalizing and facilitating your use of our sites measuring, tracking and analyzing trends and usage in connection with your use or the performance of our sites marketing and advertising of our services developing, maintaining and enhancing our sites, products and services | our service providers (marketing services vendors, security monitoring providers, data analytics providers, database and hosting vendors and our auditors) our affiliates entities that operate plug-ins or social media features on our sites |
Further, we may collect personal data from you in the form of cookies. For information regarding how we collect, process and disclose personal data in the context of cookies, view our Website Technology Disclosures.
Current or Prospective Business Partners
If you are an employee of one of our customers, vendors or other entity and who is involved in our relationship with your employer, or if you engage with us as a proprietor of your own business, we may collect the following information about you for the described purposes and disclose it to the described recipients:
For a complete and specific description of how we may collect, use and disclose personal data relating to you when you engage with us in a business-to-business capacity, please see the below charts:
| Categories Collected The personal data we collect may include: | Sources of Collection We may collect your personal data from: | Business Purpose The purposes of our collection, use and disclosure include: | Categories of Third Parties to Which Personal data is Disclosed We may disclose your personal data to: |
|---|---|---|---|
| Business Identifier Information (includes your name, e-mail, phone number, fax number, physical address, Clin ID, and practice name) | you, directly referral sources publicly available sources | administrating and facilitating our relationship with you or your employer securing our networks, systems and databases against external threats corresponding with you providing business event planning, provision and operation services marketing and advertising of our services developing, maintaining and enhancing our sites, products and services | our service providers (includes our enterprise resource planning provider, marketing services vendors, communication vendors, database hosting vendors and our auditors) our affiliates |
| Billing Information (including subscription transaction records (amounts, dates, tier, and status) and TPS transaction records, including the de-identified patient ID, service type, date, and amount charged, are retained for billing administration) | you, directly | administrating and facilitating our relationship with you or your employer planning, provision and operation services | our service providers (includes our web security providers, database hosting vendors and our auditors) our affiliates |
| Sensitive Identifier Information (your log-in account and password information) | you, directly | administrating and facilitating our relationship with you or your employer securing our networks, systems and databases against external threats | our service providers (includes our web security providers, database hosting vendors and our auditors) |
All personal data that we collect, regardless of context of collection, may be used for the following purposes:
Our UseOfArtificial Intelligence Tools
As part of our business, we may utilize tools and programs that are powered by artificial intelligence. Different laws and authorities define artificial intelligence in different ways, but here are examples of how Core may use these types of tools and programs:
It is our policy to refrain from knowingly collecting or maintaining personal data relating to any person under the age of 18. Therefore, if you are under the age of 18, please do not supply any personal data through the Website. If you are under the age of 18 and have already provided personal data through the Website, please have your parent or guardian contact us immediately using the information provided under Contact Us so that we can remove such information from our files. Please delete all Core related cookies and restrict further collection of cookies using the methods outlined in the section How To Opt-Out Of Tracking And Restrict Cookies in our Website Technology Disclosures.
We may retain your personal data for a period of time that is consistent for us to perform our Services, as well as to comply with applicable law, applicable statute of limitations and our data retention practices. We may also retain your personal data as we believe is reasonably necessary to comply with legal process or governmental request, to detect or prevent fraud, to collect fees owed, to resolve disputes, to address problems, to assist with investigations, to enforce other applicable agreements or policies or to take any other actions consistent with applicable law. Cookies are stored on your own device. You can find out more information about the retention of cookies in our Website Technology Disclosures.
You may opt-out of receiving marketing and promotional messages from us, if those messages are powered by us, by following the instructions in those messages. If you decide to opt-out, you will still receive non-promotional communications that are necessary in the performance of our Services.
By submitting your phone number in a web form or signing up for text alerts, you will receive transactional text messages from Core at the number provided. Message frequency varies. Message and data rates may apply.
You can unsubscribe from our SMS program at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message you receive. You may receive one final text confirming your request. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. If you need assistance, reply HELP to the message or let us know via Contact Us.
This Policy applies only to our Website, and not to other companies’ or organizations’ websites to which we link from our Website. Core is not responsible for the privacy practices or the content of such websites or organizations, including any websites that may indicate a special relationship or partnership with us (such as co-branded pages or “powered by” or “in cooperation with” relationships). Other linked websites may collect personal data from you that is not subject to our control. To ensure protection of your privacy, always review the privacy policy of the websites you may visit.
There are a number of international countries and local provinces and states that provide specific consumer rights to residents of those jurisdictions regarding personal data. This section of this Policy describes the rights available to those individuals who are entitled to them.
Please note that if you are a resident of California, you have access to special data rights and disclosures that are described in this Policy under a separate section titled Your California Privacy Rights and Disclosures.
Because we are regulated by federal laws like the Health Insurance Portability and Accountability Act (HIPAA), we are only able to offer limited data rights to individuals in certain states due to legal and operational restrictions. Therefore, this section does not describe your data rights with regards to your health information. You can find information about your rights relating to your health data in our HIPAA Notice of Privacy Practices.
If you are a consumer living in Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire,New Jersey,Nevada, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia you have the following rights with regards to your personal data. Not all rights are available in all states. These rights are explained in further detail below:
If we engage in this profiling practice, you may have the right to (i) question the result of that profiling and (ii) be informed of the reason that the profiling resulted in the decision, and, if feasible, to be informed of what actions you might have taken to secure a different decision and the actions that you might take to secure a different decision in the future. You also may have the right to (iii) review your personal data used in the profiling and (iv) correct any incorrect personal data used to perform the profiling and have the profiling decision reevaluated based upon the corrected personal data.
The California Consumer Privacy Act (“CCPA”) provides the residents of California with the right to request the data rights as described in this section. For more information, or if you have questions, you can contact us using the information provided under Contact Us.
Please note that certain kinds of personal data that is subject to federal law (like health information subject to the Health Insurance Portability and Accountability Act) is not covered by the CCPA even if you are a California resident. We may not be able to provide these CCPA rights to you with regards to this information due to legal and operational restrictions.
Subject to the exceptions provided by applicable law or regulation, and depending on your country of residence, you may have the following rights regarding your personal data:
Access to personal information: In some jurisdictions, you have the right to request access to your personal information. In these cases, we will comply, subject to any relevant legal requirements and exemptions, including identity verification procedures. Before providing data to you, we will ask for proof of identity and sufficient information about your interaction with us so that we can locate any relevant data.
Right to Rectification: You have the right to correct or amend your personal information if it is inaccurate or requires updating. You may also have the right to request deletion of your personal information in some circumstances. Please note that such a request could be refused because your personal information is required to provide you with the products or services you requested, e.g. to deliver a product or send an invoice to your email address, or that it is required by the applicable law.
Withdrawing Consent: In some jurisdictions, you may request to withdraw your consent to the use, disclosure and retention of your personal information. How this request is handled depends on the situation and the purpose for which it is made. Depending on the case:
In all cases, we may be required to retain certain personal information to comply with our legal obligations.
Marketing preferences: If you have provided us with your contact information, we may, subject to any applicable Spam Act or similar regulation, contact you via email, postal mail or telephone about our products, services and events that may be of interest to you, including newsletters.
Our email communications will generally provide an unsubscribe link allowing you to opt-out of receiving future email or to change your contact preferences. Email communications may also include a link to directly update and manage your marketing preferences. If you have an online account with us, you can also change your contact preferences through your account settings. Please remember that even if you opt out of receiving marketing emails, we may still send you important Service information related to your accounts.
Under Quebec Private Sector Act, an individual has the following additional rights:
Right to Erasure: You have the right to require an organization to:
Such a request may be made when the following conditions are met:
Right to data portability: You have the right to request a copy of computerized personal information in the form of a written and intelligible transcript.
You can submit your request to exercise your data rights through the below:
Once we receive your request to exercise a right, we will confirm receipt and begin to evaluate, and if appropriate, process the request. Please note that:
If you fail or refuse to provide the necessary information, we may not be able to process your request.
If we reject a request for any reason, we will inform you of the basis of the rejection. Not all individuals about whom we possess information will have access to these rights and we may not be able to provide these rights to everyone due to legal and jurisdictional limitations. We may not be able to comply with your request for a number of reasons, including:
If any of the above reasons apply, we will let you know in our response to your request.
Some states allow you to designate an authorized agent to make a request on your behalf. An authorized agent should make a request through the same mechanisms that are available to individuals as described in this Policy. The request should clearly identify that the request is being made by an authorized agent and must include evidence of authorization. If we receive a request from an individual or an entity purporting to make the request on behalf of another individual, we can only comply with the request if we are allowed by applicable state law and able to sufficiently authenticate both the identity of the individual as well as the authorized agent’s authority to act on that individual’s behalf.
If you disagree with our decision to reject your request or with any portion of our response, you have the right to appeal within a reasonable period of time. If you wish to appeal, please clearly and plainly describe your basis of disagreement with our decision by responding through the same means by which we communicated our refusal or by submitting your appeal through the information provided under Contact Us. We will review your appeal and either change our decision or reject your appeal, and in either case, we will provide a written explanation of the reason for the decision. This decision will be final.
For U.S. residents, if you still disagree with our decision, you have the right to submit a complaint to your attorney general of your state of residence.
For non-U.S. residents, you have the right to raise a complaint with Core or the appropriate data protection authority of your country of residence if you feel that Core’s processing of your personal data violates your individual rights, is not in line with this Policy or violates the privacy principals, laws or regulations of your country of residence:
We may amend this Policy at any time by posting revisions on our Website. If we make any material changes in the way we collect or process your personal data, we will notify you by prominently posting notice of the changes on our Website.
To submit questions, you can contact us by:
Effective as of the date listed above, CORE DENTISTS, LLC, and its subsidiaries & affiliates, (collectively, the “Core” or “we” or “us” or “our”) have adopted this Website Technology Disclosure. This Disclosure is designed to be read in conjunction our general Privacy Policy. For the purposes of this Website Technology Disclosure, we say the “Website,” we mean coredentists.com and doctor.coredentists.com
Like many website operators, Core and its analytics vendors use server logs and automated data collection tools, such as browser cookies, pixel tags, scripts and web beacons. These tools are used for analytics purposes to enable us to understand how users interact with the Website and for advertising our services and organization on the Internet.
A cookie is a small text file that is placed on your hard drive by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. There are several types of cookies:
We, our marketing partners, affiliates, and analytics or service providers use cookies and other similar technologies. We group these technologies into the following categories based upon their function (note that all types of cookies, as described above, may be found in each category):
| Category | Description |
|---|---|
| Essential | Essential technologies are sometimes called “strictly necessary” as without them we cannot operate and administer the Website. |
| Analytics or Performance | These technologies track information about visits to the Websites so that we can make improvements and report our performance. For example: analyze visitor and user behavior so as to provide more relevant content or suggest certain activities. They collect information about how visitors use the Websites, which site the user came from, the number of each user’s visits and how long a user stays on the Websites. We might also use analytics technologies to test new ads, pages, or features to see how users react to them. |
| Preference | These technologies are used to remember information you have entered or choices you make (such as your username, language or your region) on the Websites. They also store your preferences when personalizing the Websites to optimize your use of the Website. These preferences are remembered, through the use of the persistent technologies, and the next time you visit the Websites you will not have to set them again. |
| Targeting or Advertising | These technologies are placed by us and third party advertising platforms or networks in order in order to deliver ads, track ad performance, and enable advertising networks to deliver ads that may be relevant to you based upon your activities (this is sometimes called “behavioral” tracking or “targeted” advertising) on the Websites. They may subsequently use information about your visit to target you with advertising that you may be interested in, on the Websites and other websites. |
The Website allows third-parties to utilize technologies (like cookies and pixels) on your Internet-connected device in order to deliver advertisements and perform analytics based upon your web-browsing habits and history. Further, in order to provide interoperability and plug-ins from various social media websites (like Facebook), the Website allows these third-parties to place and collect cookies on your Internet-connected device. However, you can restrict the third-party collection of cookies through the instructions provided in the section How To Opt-Out Of Tracking And Restrict Cookiesbelow.
We use Stripe to facilitate payment processing through our Websites and Services. When you interact with our payment features, Stripe may directly collect payment and transaction information, contact and billing information, your IP address, device and browser information, and other identifiers. Stripe may use this information to process and authenticate transactions, prevent fraud, comply with legal obligations, and provide and improve its services. Stripe processes certain personal information as an independent controller in accordance with the Stripe Privacy Policy.
We may use service providers to provide site metrics and other analytics services. These service providers may use cookies (see above); web beacons (also called clear GIFs or pixels), which are small blocks of code that allow us to measure the actions of visitors using Core’s sites; and other technologies to collect information, such as your IP address, identifiers associated with your device, other applications on your device, the browsers you use to access our sites and Services, webpages viewed, time spent on webpages, links clicked and conversion information (e.g., transactions entered into). This information may be used by Core and its service providers on behalf of Core to analyze and track usage of our sites and Services to determine the popularity of certain content and to better understand how you use our sites and Services.
We use Google Analytics on the Site to analyze how individuals use the Site. We will package up information about how individuals interact with our Site and send it to Google Analytics to be processed into reports. This information includes basic pageviews and visit data such as device type, operating system, and browser type. When Google Analytics processes data, it aggregates and organizes the data based on particular criteria like whether a user’s device is mobile or desktop, or which browser they’re using. If, at any time, you choose not to participate in the use of analytics software, please use your web browser’s available opt-outs as described in the section How To Opt-Out Of Tracking And Restrict CookiesAdvertisingTechnologies
We use remarketing and targeted advertising services through our marketing partners to advertise online and analyze the effectiveness of our marketing campaigns. These vendors may show our ads on websites across the internet or use your information to show advertising for third parties. When you visit our site, cookies and related technologies pass information about you to third parties, including online identifiers (IP addresses, cookie IDs, mobile advertising IDs and other unique identifiers), your browsing and interaction information with our site and information about your computer, device and web browser for advertising purposes.
For example, we use Google Analytics Advertising cookies to identify what advertisements you see when you browse the Internet and how you have interacted with them. We may use this information for our own advertising or it could be pooled together by Google from your interactions with other websites to determine what kind of advertisements you may see on the Internet.
Our website includes embedded videos hosted by YouTube, a service operating by Google. When you visit a page on our Sites containing a video, your browser connects directly to YouTube’s servers to retrieve the content. Regardless of whether you watch the video, YouTube may collect technical information about your visit, including your IP address, browser type, and system settings. If you interact with the video player (e.g., clicking play), YouTube may set cookies on your device to track video usage, save playback preferences, and personalize advertising. If you are logged into a Google or YouTube account while visiting our Site, this browsing activity may be directly linked to your personal profile. For more information on how Google manages user data, please consult Google’s Privacy Policy. The use of standard YouTube embedded videos may involve the disclosure of your personal information (such as IP address and viewing habits) with third parties for cross-context behavioral and targeted advertising.
If, at any time, you choose not to participate our advertising programs, please use your web browser’s available opt-outs as described in the section How To Opt-Out Of Tracking And Restrict Cookies.
“Our sites utilize a session recorder provided by a third-party service provider to understand how users interact with these sites in order to identify and fix issues, identify areas for improvement and perform optimization updates. These recordings only track how you interact with our sites, and not any other website, and aren’t used to provide you with advertisements, build profiles about you and are not otherwise connected to your personal identity.”
Do Not Track (“DNT”) is an optional browser setting that allows you to express your preferences regarding tracking across websites. Most modern web browsers give you the option to send a Do Not Track signal to the websites you visit, indicating that you do not wish to be tracked. However, there is no accepted standard for how a website should respond to this signal, so we do not take any action in response to this signal. Core does not have a mechanism in place to respond to DNT signals. Instead, in addition to publicly available external tools, we offer you the choices described in this Website Technology Disclosure to manage the collection and use of information about you.
In addition to cookies, we use other technologies to recognize and track visitors to Core’s websites. A web beacon (also known as a “tracking pixel” or “clear GIF”) is a clear graphic image (typically a one-pixel tag) that is delivered through a web browser or HTML email, typically in conjunction with a cookie. Web beacons allows us certain functionality, for example, monitoring how users move from one page within a website to another, to track access to our communications, to understand whether users have come to a website from an online advertisement displayed on a third-party website, to measure how ads have been viewed and to improve site performance.
These technologies may be used on our sites or in our emails to help us to deliver cookies, count visits, understand usage of our sites, campaign effectiveness and determine whether an email has been opened and acted upon.
These cookies are set by third parties whose content is embedded in Core’s websites (e.g., video). They may track your online activity in order to enhance your experience or assess the success of their application. We have no direct control over the information these cookies collect. Please review the third party’s privacy policy and privacy settings before clicking on embedded content in our site.
These plug-ins allow us to integrate social media functions into Core websites and may also be used for advertising purposes by those social media companies. If you visit our Site while logged into your social media accounts, information about your visit to our Sites, your social media identifier and information about your browser may be provided to those third-party social media companies. You should review the privacy policy of any social media entity with whom you have an account to learn about how they may use your data.
There are tools available to help you manage the tracking of your online behavior. For example, by:
You can control and delete cookies through your browser settings through the following:
Please be aware that restricting cookies may impact the functionality of the Website. For example, refusing cookies will not allow Core to present the Website in your preferred language or remember your log-in information. Additional general information about cookies, including how to be notified about the placement of new cookies and how to disable cookies, can be found at www.allaboutcookies.org.
Alternatively, you may visit the U.S. Federal Trade Commission’s website www.consumer.ftc.gov to obtain comprehensive general information about cookies and how to adjust the cookie settings on various browsers.